If it was not possible to communicate directly with the Liquid license server, then you must forward the message manually.
This is normally a very simple procedure.

If the automatic activation processed failed then you should be looking at the Manual Product Activation dialog.

Alternative Method 1 - Activation via a Web Browser

Activate Automatically Via the Web

If you have access to the web then this is the simplest way to activate your license.

• Ensure the 'Alternative Method 1 - Activation via a Web Browser' tab is selected.
• Click on the Link, this should launch an web browser and pass in the activation request. You should then see the activation response in the browser. If the browser did not launch, or there was a problem, Try 'Activate Manually Via the Web' below.
• Copy the response message back into the 'Activation Message' in text box.

Activate Manually Via the Web

• Ensure the 'Alternative Method 1 - Activation via a Web Browser' tab is selected.
• Open an internet browser
• Open the url https://www.liquid-technologies.com/manual-activation
• Copy the text from the 'Request Message' and paste it into the form in the web browser.
• Press the 'Request Activate' button on the web page.
• Copy the response message from the web browser into the 'Activation Message' text box.

Alternative Method 2 - Activation via E-Mail

Activate Automatically Via the Email

Use this procedure if you don't have web access, but have access to external email.

• Ensure the 'Alternative Method 2 - Activation via a E-Mail' tab is selected.
• Click on the Link, this should create a new email and pass in the activation request as the emails text.
• Check the email contains the request message, and that the 'to' address is ManualActivation@liquid-technologies.com.
• Send the Email.
• A response should arrive within 5 minutes (typically faster).
• Copy the response message from the web browser into the 'Activation Message' text box.

Activate Manually Via the Email

• Ensure the 'Alternative Method 2 - Activation via a E-Mail' tab is selected.
• Open your EMail Client and create a new mail
• • To : ManualActivation@liquid-technologies.com
  • Subject : Manual Activation Request
  • Body : The text from the 'Request Message' text box
  • Send the Mail 
• A response should arrive within 5 minutes (typically faster).
• Copy the response message from the web browser into the 'Activation Message' text box.

 

If you have any problems, then have a look a the Trouble Shooting Guide